Certified translation agency
BTS was one of the first translation companies in the Netherlands to be awarded double certification: we have both the ISO 9001 and ISO 17100 certifications.
These certifications are based on our detailed quality management system (QMS) in which our procedures are described. Our procedures are designed to optimise our service to our clients. A personal and efficient approach is vital. This way we ensure that we continue to supply the desired quality, in terms of service and translation.
ISO 9001 is the international standard for quality management systems. This certification indicates that quality control at BTS meets internationally accepted standards. It goes further than that, however. Our certification shows that our approach is focused on quality, its continuous improvement and is thus aimed at achieving optimal client satisfaction
This standard is especially designed for translation services and aims to improve the transparency of the translation process. Our certification means that you can be sure that our internal translation process is based on quality, quality assurance and confidentiality.
We feel it is important to play an active role in our own sector. We are therefore a member of the ‘Vereniging van Vertaalbureaus in Nederland’ VviN engages in promoting the interests and improving the quality of the translation sector.
For more information about our certifications and memberships, contact our account managers: call +31 (0)10-436 77 11 or mail us at email@example.com