FAQ
What is revision?
I need an interpreter. What type do I need?
I want to have my website translated. How do I go about it?
How does BTS work?
How do I know that BTS is a good translation partner?
Who does BTS work for?
Does BTS have any vacancies?
Can I register as a freelance translator with BTS?
How do I know that BTS will handle my documents confidentially?
Does BTS use translation computers?
Which translators does BTS use?
What does BTS charge?
Can BTS supply technical translations?
How long will it take to complete my translation?
What is revision?
Revision consists of checking the text which you have written yourself in English, French or any other language. Our expert revisers check the text with respect to grammar, spelling and correctness.
Together with the client, we discuss the desired approach. Do you want to be certain that your message will be communicated to your American partners correctly? We can also ensure that the text is suitable for a specific target group or country (a different tone is required for British business partners than for Americans).
I need an interpreter. What type do I need?
BTS has various types of interpreters in its database. Based on the project, we select the right interpreter for you. We take the region into account to ensure the most cost-effective and efficient approach.
BTS can also supply you with equipment such as microphones and headphones. In short, we can manage the entire project for you.
Bilingual conversation interpreter
The interpreter translates the conversation, sentence by sentence, from the language of speaker A to the language of speaker B and vice versa. A bilingual conversation interpreter is often used in negotiations, at trade fairs, business trips, etc. and does not require any equipment.
Consecutive interpreter
In this case, the interpreter translates parts of the conversation while the speaker pauses. The consecutive interpreter is used in presentations involving several listeners and does not require any equipment.
Simultaneous interpreter
The interpreter translates whilst a speaker is talking. At congresses, the interpreter often works in a booth. For smaller audiences, a whispering interpreter may be the solution. In this case, a mobile installation is required.
Notarial interpreter
The implementation of the Notaries Act in 1999, particularly Article 42, has affected the cooperation between notaries and interpreters in several ways. Pursuant to that article, when executing a deed in the Dutch language for anyone with insufficient command of Dutch, a sworn interpreter-translator must be present to translate the content of the deed.
I want to have my website translated. How do I go about it?
BTS supplies a ready-made solution for the translation of your website, in any language. We supply the translation in the correct format, HTML, XML or any other desired format. With our sophisticated translation software, we ensure that each page is translated consistently.
We can also work directly in your Content Management System, so that you or your website builder can leave the foreign language pages to us. We ensure that the text fits into the available space, taking into account search words and images on the website.
If the text itself needs to be adjusted to suit the target group in the language concerned, we will be happy to oblige. We always discuss the desired approach with you in advance.
How does BTS work?
At BTS you always have your own personal account manager. We attach great importance to good personal relationships in order to optimise our service.
We respond to every request within 30 minutes. Before we start work, we discuss your requirements for this translation. When do you need the text and what is its purpose? On the basis of the text, we produce a tailored plan of approach and an estimate of the cost. After receiving your approval, we start work on the translation. Lead times are minimised due to our short lines and efficient working method. With our database of over 2500 specialised translators, we have sufficient capacity to complete your translation fast.
We only use specialised translators working in their own native language. Whether it is a technical manual, legal correspondence or a creative advertising text, we have the right translator for your project.
If possible, we use sophisticated translation software, thus ensuring consistency in this text as well as in texts previously translated.
Once the text has been translated, an expert reviser checks it for completeness, grammar and accuracy.
If you have any questions after delivery, we will be happy to answer them and make any adjustments.
Our aim is to make life as easy for you as possible. Our efficient approach saves you time and trouble – the key to working with BTS.
How do I know that BTS is a good translation partner?
Most translation companies claim to supply high quality translations and fast delivery times. We realise that it is difficult to choose the right partner from the many translation services on the market, whether they are bigger organisations, freelancers or freelancers presenting themselves as an agency. We therefore take the time to answer your questions and tailor our services to meet your requirements. Ultimately it is you, the client, who determines which translation company is good and which is not. To find out that we are a good and reliable translation partner, you must experience our service. We do our utmost to take the pressure out of your translation projects. We supply what you want, when you want it and you can rely on us to fulfil our promises.
Who does BTS work for?
BTS has a large client base representing many sectors. We specialise in business translations and work for many internationally operating companies, such as insurers, banks, construction companies, import/export organisations, IT and telecom companies, ports and the maritime industry, government and financial institutions. Click here for more information and cases from our daily practice.
Does BTS have any vacancies?
For vacancies, click here. We are always interested in contacting professionals with ambitions in the translation sector.
We are always looking for freelance translators to expand our database. Translators are recruited and selected through a central registration system. Click here to register as a freelance translator.
Can I register as a freelance translator with BTS?
We are always looking for freelance translators to expand our database. Translators are recruited and selected through a central registration system. Click here to register as a freelance translator.
How do I know that BTS will handle my documents confidentially?
Confidentiality plays a major role in our services. We know how important it is to safeguard discretion. All our staff must comply with our strict confidentiality procedures by signing a non-disclosure agreement when they join us. This also applies to translators and revisers.
As an additional service, it is also possible to send your documents using secure encryption technology. Read more about this service here.
Does BTS use translation computers?
No, BTS does not use translation computers. However, we do work with sophisticated translation software and other translation technology. We use this to support the translation process and ensure consistency with respect to the desired style and terminology. By creating a client-specific translation memory, we constantly improve the quality of our translations as well as generating cost and time savings.
Which translators does BTS use?
BTS only uses experienced specialised translators working in their native language. They all have a translation/linguistic background with specialist qualifications and/or years of experience in a specific sector. For general terms and conditions, a different translator is used than for a technical manual. Our database of over 2500 translators contains all specialisms, from technical to medical and from legal to creative translators. We have a specialist for every text and in every language combination. All translators ensure that they keep up to date with the latest developments in their field.
Our project managers know the translators well, so they know exactly who to select for which text, depending on your wishes. Whether you want a free translation or prefer a translator who strictly follows the original text, all our translators have their own strengths.
All our translators are regularly appraised after the initial critical screening for inclusion in our translators’ database. We can thus monitor how our translators are developing and where they might improve.
What does BTS charge?
BTS determines the costs on the basis of each individual text.
The cost of a translation depends on the type of text, the subject area, the language combination and the desired deadline.
The following items are included as standard in our prices:
– a personal account manager, dedicated to your needs
– a detailed analysis of your wishes and requirements
– professional advice on the most efficient approach
– clear agreements and hard deadlines
– constant capacity
– a team of experienced staff at your disposal
– a dedicated project manager
– expert translations by specialised translators
– the right terminology and desired style
– use of sophisticated translation software
– quality control by a skilled reviser
– total confidentiality
– extensive after-sales service, to respond to any questions and comments
– guarantee of all the above through ISO 9001 and EN 15038 certification
We will be happy to make you an offer. Contact us to discuss your specific requirements or to arrange a meeting at your office.
Can BTS supply technical translations?
Yes, BTS also works with specialised technical translators, in any language combination and for any subject area. Obviously, the automotive industry uses different jargon than shipping. Our project managers select exactly the right translator for your text.
We like to develop long-term relationships with our clients. As we get to know you and your company better, we can continuously adapt our services to your wishes. By creating a client-specific translation memory, we can improve the quality through consistent use of style and terminology. If you have doubts about a term in a translation or would like it translated differently, we will be happy to discuss it with you and amend the translation. This is part of the extensive service of BTS.
How long will it take to complete my translation?
We are happy to work to your desired deadline. Our standard lead times are as short as possible, but if you need a shorter delivery time, we will be glad to discuss the options. However, you can always be assured that we fulfil our agreements. We do what we promise and we meet our deadlines. This, too, is key to working with BTS.
Why BTS Rotterdam?
ISO 9001 and ISO 17100 certified
Our translators are certified native speakers. They know the ins and outs of your industry and are up to date on specialist terminology.
If you send us a text for translation, we will always provide your translation in the same file format – unless you prefer a different format, of course.
We will assign you a fixed contact, who can discuss your specific wishes and preferences with you.
If you team up with us, we will take all your translation requirements off your hands. Feel free to send us anything you need translated – we’ll take care of the rest!